I have some big plans for my formatting service in 2013, but it’s a case of taking baby steps to get everything in place 🙂
The first new change is that my wife will now be answering the initial email for new clients. So if you contact me about formatting, don’t be surprised if you get a reply from “Tal”. Once she has talked you through the process, and you decide to go ahead, I’ll get involved in the mix. Hopefully this will help streamline things on my side, and allow me to focus more on doing the actual formatting.
But this is just the first step! Although you’ll have to wait and see what the other changes are 😉